Contact Us

We're here to help! Whether you have questions about our paycheck calculator, found an error, have suggestions for improvement, or need assistance, we'd love to hear from you.

Get In Touch

You can reach us through the following methods:

Frequently Asked Questions

Before reaching out, you might find answers to common questions below:

Is the paycheck calculator really free?

Yes! Our paycheck calculator is 100% free to use with no hidden fees, registration requirements, or premium features. It will always remain free.

How accurate are the calculations?

Our calculator uses the latest 2025 federal and state tax rates, FICA rates, and official IRS tax tables. While highly accurate, your actual paycheck may vary slightly based on your employer's specific payroll system and other factors. We recommend using it for planning and estimation purposes.

Do you store my financial information?

No. All calculations are performed entirely in your web browser. The information you enter is never transmitted to our servers, stored, or shared with anyone. Your financial data remains completely private. See our Privacy Policy for details.

Can I save my calculation results?

You can print your results or take a screenshot for your records. However, we don't currently offer an account system or cloud storage for calculations to protect your privacy.

The calculator shows different numbers than my actual paycheck. Why?

Several factors might cause differences: local taxes not included in the calculator, employer-specific deductions, rounding differences in payroll systems, timing of deductions, or unique state regulations. If you consistently see significant differences, please contact us with details so we can investigate.

Can you add a feature to the calculator?

We're always looking to improve! Email us your feature suggestions at support@mynetpay.org. We review all suggestions and implement features that benefit the majority of our users.

I found an error in the tax calculations. How do I report it?

We take accuracy seriously. If you believe you've found an error, please email support@mynetpay.org with specific details including: the state, filing status, income amount, and what you believe the correct calculation should be. We'll investigate promptly.

Do you provide tax advice?

No. MyNetPay.org provides informational tools and educational content only. We don't provide personalized tax advice. For tax advice specific to your situation, please consult a qualified tax professional or CPA.

Can I use the calculator for my business payroll?

Our calculator is designed for individual employees to estimate their take-home pay. For business payroll processing, we recommend using professional payroll software or services that handle employer tax obligations, reporting, and compliance.

My state isn't calculating correctly. What should I do?

State tax calculations can be complex with various deductions, credits, and special rules. If you believe your state's calculations are incorrect, please contact us with specific details so we can review and update our calculations if needed.

Response Time

We strive to respond to all inquiries within 24-48 hours during business days. During weekends and holidays, response times may be longer. For urgent technical issues, please include "URGENT" in your email subject line.

Feedback and Suggestions

Your feedback helps us improve. We welcome suggestions for:

• New calculator features
• Additional educational content topics
• User interface improvements
• Mobile experience enhancements
• State-specific information

Report a Bug

If you encounter a technical issue with our website or calculator, please include the following information in your report:

• Description of the problem
• Steps to reproduce the issue
• Browser and version you're using
• Device type (desktop, mobile, tablet)
• Operating system
• Screenshots if applicable

Business Inquiries

For partnership opportunities, advertising inquiries, or other business-related questions, please contact: business@mynetpay.org

Connect With Us

Stay updated with the latest tax news, calculator updates, and financial tips by bookmarking our website and checking back regularly. We publish new educational content on our blog to help you make informed financial decisions.